Privacy Policy
Effective Date: April 12, 2026 | Last Updated: April 12, 2026
1. Introduction
Casterr, Inc. ("Casterr," "Company," "we," "us," or "our") operates the Casterr creator affiliate platform accessible at www.casterr.co and related services (collectively, the "Services" or "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.
By accessing or using the Services, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use the Services.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly to us, including:
- Account Information: Name, email address, password, user type (Podcaster, Influencer, Publisher, or Individual)
- Profile Information: Podcast name, website URL, social media handles, and other profile details
- Payment Information: PayPal email, Venmo username, Zelle phone number, or bank account details for payouts
- Tax Information: W-9 data including name, address, and taxpayer identification number (collected for payouts exceeding IRS thresholds)
- Communications: Information you provide when you contact us for support
2.2 Information Collected Automatically
When you use our Services, we automatically collect:
- Click Data: When someone clicks your affiliate link, we record the timestamp, referring URL, device type, and approximate geographic location (country level)
- Usage Data: Pages visited, features used, links created, and interactions with the Platform
- Device Information: Browser type, operating system, and device identifiers
- IP Address: We collect IP addresses for fraud prevention and geographic tracking. IP addresses are hashed and not stored in plaintext.
2.3 Information from Third Parties
We receive information from:
- Affiliate Networks: Commission data, transaction details, and conversion information from networks like Skimlinks, Amazon Associates, ShareASale, CJ, Impact, Rakuten, and Awin
- Analytics Providers: Aggregated usage and performance data
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Services
- Process transactions and send related information (commissions, payouts, receipts)
- Track affiliate link clicks and attribute commissions to the correct users
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraud and other illegal activities
- Comply with legal obligations, including tax reporting (1099 forms)
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
4.1 Affiliate Networks
We share click and conversion data with affiliate networks to track commissions. This includes your user ID (as a SubID parameter), link identifiers, and transaction details. This sharing is essential for the Platform to function.
4.2 Service Providers
We share information with third-party vendors who perform services on our behalf, including:
- Payment processors (PayPal, Stripe) for payout processing
- Cloud hosting providers (Vercel, Supabase) for infrastructure
- Analytics providers for usage analysis
- Email service providers for transactional communications
4.3 Legal Requirements
We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
4.4 Business Transfers
If Casterr is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
Essential Cookies: Required for the Platform to function (authentication, session management).
Analytics Cookies: Help us understand how users interact with the Platform.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you Services. We will also retain and use your information as necessary to comply with our legal obligations (including tax record retention requirements), resolve disputes, and enforce our agreements.
Click data and commission records are retained for a minimum of seven (7) years for tax and audit purposes.
7. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure hosting, and access controls.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
8. Your Rights and Choices
8.1 Account Information
To update, correct, or delete your account information, please contact us at support@casterr.co. We will respond to verified requests within 30 days. A self-service account settings page will be available in a future release.
8.2 California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell personal information)
- Non-discrimination for exercising your rights
To exercise these rights, contact us at legal@casterr.co.
California Civil Code §1798.83 (the "Shine the Light" law) permits California residents to request information regarding the disclosure of personal information to third parties for their direct marketing purposes. Casterr does not sell personal information and does not share personal information with third parties for their own direct marketing purposes beyond what is necessary to operate the Platform.
8.3 Geographic Scope
The Services are offered only to residents of the United States. We do not market to, or knowingly collect personal information from, individuals located in the European Economic Area (EEA), United Kingdom, or Switzerland. If you reside in one of these regions, please do not create an account or submit personal information through the Services.
If we become aware that we have collected personal information from an EEA, UK, or Swiss resident, we will take reasonable steps to delete that information. If we expand the Services to these regions in the future, we will update this Privacy Policy with applicable GDPR and UK GDPR rights.
9. Children's Privacy
The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@casterr.co.
10. Third-Party Links
Our Services may contain links to third-party websites, including merchant websites when you click affiliate links. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any third-party site you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: legal@casterr.co
- Support: support@casterr.co
- Address: Casterr, Inc., 25-48 18th Street, New York, NY 11102